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Frequently Asked Questions for Members & Students

Digital Learning Hub’s FAQs section will enable learners to get quick support for various issues faced by them while accessing the various courses published.

Other Login Issues

Guest Sign-Up Process

Payments and their related Issues

Invoices for the Course Purchased

Refunds

Accessing a Regular/Paid Course on DLH

Accessing a Free/Self-Paced Course on DLH

Other Access Related Issues

Earning CPE Hours for Courses on DLH

Downloading Certificate from the DLH

Searching a Course on the Digital Learning Hub

Leaderboard Info

Face Authentication

Face Registration

Launching the Assessment Module

Launching the Assessment

Technical Issues

Assessment Result & Certificate Generation

Raising a Ticket on SSP Portal

Accessing the LIVE VCM/Webinar for Guest Users (Non-Members).

Accessing the LIVE VCM/Webinar for Members.

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Frequently Asked Questions for Members & Students

Video Links

Accessing a Structured Self-Paced Course

Structured CPE Credits for the Year 2022 on the ICAI Digital Learning Hub

How to join the Live Session in Certificate Refresher Courses

How to Raise a Helpdesk Ticket

How to search and subscribe for a course

How to do Face Authentication and start Assessment

Steps to Access a VCM on ICAI Digital Learning Hub

Steps to signup guest on ICAI Digital Learning Hub